At IVÉRA™ – House of Grooming (“IVÉRA™”, “we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, book our services, or interact with us through any of our communication channels.
By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect the following categories of information:
Full Name
Phone Number
Email Address
Date of Birth (where voluntarily provided)
Gender (where applicable)
Appointment preferences
Services booked
Appointment history
Membership details
Bridal booking information
Beauty preferences
Consultation notes
When you visit our website, we may automatically collect:
IP Address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Website usage statistics
Cookies and similar technologies
Your information may be used to:
Schedule and manage appointments.
Deliver salon, grooming, skincare, haircare, and makeup services.
Communicate appointment confirmations, reminders, or updates.
Respond to enquiries and customer support requests.
Improve our website, services, and customer experience.
Process memberships, packages, and promotional offers.
Send important service-related communications.
Notify you of new services, offers, events, or promotions where you have provided consent.
Comply with legal and regulatory obligations.
Our website may use cookies and similar technologies to:
Improve website functionality.
Remember user preferences.
Analyse website traffic.
Enhance user experience.
Measure website performance.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
Payment service providers.
Website hosting providers.
Technology and software service providers.
Marketing platforms used with your consent.
Government authorities or law enforcement agencies where legally required.
All such parties are expected to maintain appropriate confidentiality and security standards.
We implement reasonable administrative, technical, and organisational measures to protect your information against unauthorised access, alteration, disclosure, misuse, or loss.
While we strive to use commercially acceptable security practices, no online platform or internet transmission can be guaranteed to be completely secure.
We retain your personal information only for as long as necessary to:
Provide our services.
Maintain customer records.
Fulfil legal, accounting, and regulatory obligations.
Resolve disputes.
Enforce our policies.
When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
With your permission, we may send updates regarding:
New services
Exclusive offers
Membership benefits
Beauty tips
Seasonal promotions
Events and announcements
You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions provided in our messages.
Our website may include links or integrations with third-party services, including:
Google Maps
Online payment gateways
Booking or communication platforms
These third-party services operate under their own privacy policies, and IVÉRA™ is not responsible for their privacy practices or content.
Our website and services are not intended for children under the age of 18 without the involvement or consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
Subject to applicable laws, you may request to:
Access your personal information.
Correct inaccurate information.
Update your contact details.
Withdraw consent for marketing communications.
Request deletion of your personal information where legally permissible.
We may require reasonable verification before processing such requests.
With your consent, photographs or videos of completed services may be captured for educational, portfolio, promotional, or marketing purposes.
You may decline photography at any time, and your decision will be respected without affecting the quality of service provided.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be published on this page with the revised effective date.
Your continued use of our website or services after such updates constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
IVÉRA™ – House of Grooming
Luxury Unisex Salon & Makeup Studio
Pandeypur, Varanasi, Uttar Pradesh, India
Email: help@iverasalon.com
Phone: +91-8114200542
Business Hours: 9:00 AM – 9:00 PM (All Days)
Last Updated: March 15, 2026
IVÉRA™ Salon
Experience IVÉRA
H-2, Ashok Vihar Phase – 1, SA 17/206, Panchkoshi Road, Pandeypur, Paharia, Varanasi, Uttar Pradesh 221007
